Case Studies

Industry

  • Technology: HTML5
  • Sector: BFSI
  • Segment: Agnostic learning development

The Need

Our client, a heavyweight in the US financial sector, wanted to deploy training to its workforce. Apart from traditional e-Learning, they wanted a method to reach out to some of their employees who are constantly on the move. Some of these employees used iPads, some Android tablets, and a few used BlackBerry tablets.

The Challenge

Apart from creating Flash-based courses for the client, we had to port the content to mobile devices. Since there was no single type of device we could target, we had to ensure compatibility with all types of devices and platforms. And yes, LMS integration was imperative.

The Solution

We adopted HTML5 to recreate the courses, retaining the interactivities and functionalities.

Design and Implementation Approach

Instead of creating native apps for each individual platform, we went the browser-based way – thus enabling the course to automatically resize, depending on the size of the screen it is viewed on.

HTML5 also allowed the courses to be tracked by the client’s LMS, making it an integral part of the client’s learning and development initiative. LMS integration made it possible for the learners to switch between mobile devices and desktop computers or laptops, without losing track of their progress.

  • Technology: X-Code
  • Sector: Biotechnology/Education
  • Segment: mLearning - iOS development

The Need

An existing client required to convert their Flash-based courses to native apps for the iPhone and iPad.

The client is a company that provides products and services to help educate both the non-science professional in the basics of biotechnology and the researcher in basic laboratory techniques and trouble-shooting.

The Challenge

The brief was to ensure that the Flash learning experience was replicated. Interactivities had to be rendered, and bookmarking functionality had to be retained. Multiple objects had the same target area in certain drag and drop interactivities. Another challenge was the application size – for deployment on the Apple Application Store, each course had to be light-weight.

The Solution

We used X-Code programming to develop the courses. 8 modules are available on the Apple Application Store.

Design and Implementation Approach

Flash assets were rendered to optimized videos, ensuring optimal size and quality. A database was created within the application to allow the bookmarking function to work. We used multiple gesture recognizer to handle multiple drag objects. Sub-titles were synced with the audio, seamlessly.

  • Technology: Flash, XML
  • Sector: Healthcare
  • Segment: Custom e-Learning, Simulation

The Need

The client is a global leader in dental technology and has served dealers as well as dentists worldwide.

The requirement was to teach the software to the dentists which will guide them to learn the tooth restoration process.

The Challenge

The challenge lay in devising an approach where the learner would be able to get a multi-dimensional view of dentures and perform certain tasks in a simulated environment. This required learners to be able to turn images on the horizonal and vertical axes to view the dentures. This involved use of 3D models, as well as some tweaks to 2D images to give the feel of a 3D image.

The Solution

The raw content provided by the client was analyzed and then converted into a storyboard with the help of actual screenshots of the software. This storyboard was used for the final development. The simulation was built with the guided activities that helped learner to understand the software in terms of creating the tooth model using the camera to capture the optical impression. Then the restoration of tooth process was explained step by step. Highlights and interactive areas were used to enhance the learning experience.

  • Technology: Flash
  • Sector: Automobile Engineering
  • Segment: Custom e-Learning

The Need

The client is a global automobile manufacturer, with market dominance in the commercial vehicle segment in India. They realized that while individual employees were aware of their specific tasks, there was a general lack of understanding about the basics of automobiles among their staff, especially those without an engineering background. The requirement, thus, was to impart basic knowledge of automobile manufacturing across all strata of employees.

The Challenge

The challenge lay in that the employees differed greatly in their demographics. To create a single course which could be taken by people of different age groups, educational backgrounds and technical skills - including varied degrees computer operating skills, it was necessary to keep it simple, yet effective. Also, the mode of deployment was a concern, since many employees did not have direct access to computers at the workplace.

The Solution

We created a simple, animation-based course that explained the different parts of an automobile and showed the learners how these different parts are put together and work as one. The history and evolution of automobiles was included to draw the learners into the course. For ease of access, the course was deployed on touch-screen kiosks placed at strategic locations across the organization.

Studies conducted a few months later confirmed that the general awareness on automobiles and their functioning increased phenomenally across all levels of employees in the organization, thus leading to realization of desired learning outcomes.

  • Technology: Flash
  • Sector: Mechanical Engineering
  • Segment: Custom e-Learning; Sales training

The Need

A world-leading crane manufacturer required training solutions for training their staff and channel partners on their own products for better and effective sales and support. Their existing training method was unorganized, basic, and consisted of classroom training which hampered the productivity of those conducting the training sessions, since they were operations personnel.

The Challenge

Since the client had no structured training program, there was no curriculum to base the e-Learning course on.

The Solution

Our learning designers studied the different material that the part-time trainers had put together, and the sales process and methodology used by the sales team. The pain points were identified and addressed by designing a curriculum. This curriculum was then developed into learning nuggets and offered to the learners. Considering the target audience was the Sales team, who needed to travel frequently, the courses were deployed online, as well as distributed on portable media.

This approach made information available to the Sales team and also provided the flexibility of learning plans. Another benefit was the availability of just-in-time information, enabling the organization to update product information and spread the knowledge more efficiently. Finally, adopting e-Learning freed the part time trainers to allow them to dedicate their time towards greater productivity.